Privacy Policy for Trail Hub

Welcome to Trail Hub, your premier destination for outdoor recreation and events in the Greater Toronto Area. This Privacy Policy explains how Trail Hub (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website trailhub.ca, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

We collect personal data you provide to us directly. This may include:

• Contact Information: Name, email address, phone number, and other contact details you provide when registering, making a booking, or subscribing to our services.
• Payment Information: Credit card details and billing address for processing payments through our secure payment gateway. Note, we do not store your credit card information.
• Preferences: Your preferences and interests related to our services (e.g., trail choices, dining preferences).

We automatically collect certain non-personal information when you visit our Site, such as:

• Log and Usage Data: Information about how you use our service, IP address, browser type, browser version, our Site pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information to improve and analyze our service.

The information we collect helps us:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

We may share your information with third parties in the following situations:

• Service Providers: To facilitate our Service; to provide the Service on our behalf; to perform Service-related services; or to assist us in analyzing how our Service is used.
• Legal Obligations: To comply with a legal obligation or to protect and defend the rights or property of Trail Hub.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@thetrailhub.ca
• By visiting this page on our website: trailhub.ca
• By phone number: (289) 852-1008
• By mail: 722 Chalk Lake Rd, Uxbridge, ON L9P 1R4

By using our website, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our Site. Depending on your activities when visiting our Site, you may be required to agree to additional terms and conditions.